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Frequently Asked Questions

Some products are covered by extended manufacturer warranties. These cover manufacturing defects, but not normal wear and tear or products damaged by the consumer.

Contact us with any questions or concerns.

Inventory errors and adjustments may occur. If you have specific needs, please don't hesitate to contact us or visit us in store!

Yes, absolutely! The invoices are registered under your name. If not, we will still be able to find it.

Yes! However, we don't offer delivery. You'll need to come to the store. Our mechanics will be happy to assist you.

Free shipping is offered on all orders of $100 or more. For orders under $100, shipping costs may vary depending on the delivery address.

Orders are shipped on weekdays only. A tracking code will be sent to you so you can know the delivery time.

Yes, the delivery fee is $34.99 at all times for the United States.

Customers are responsible for providing us with the necessary information for shipping packages. If you notice an error, please contact us as soon as possible.

You can email us at info@olodge.ca, including photos of the product you wish to return, as well as your invoice. We will then inform you of the procedure to follow.

Yes, we are committed to offering the lowest possible price. Here are the conditions:

- The item must be the same color, size, and year
- The product must still be available on the designated website
- The item must be sold by an authorized Canadian retailer (Amazon and eBay are therefore excluded)
- The item must be offered at the full price in Canadian dollars, and its price must include all additional costs, including delivery and handling fees (for example, if a competitor offers a product at $350 and their delivery fee is $50, we will consider the competitor's product price to be $400).
- The item must have been purchased within the last 14 days